What our patients have to say about their experience at Crabtree Valley Dental

What our patients have to say about their experience at Crabtree Valley Dental

Written by an actual Crabtree Valley Dental patient:

“I can confidently say that Crabtree Valley Dental treats their patients with extreme care. As a first-time patient, I was cared for by every person I interacted with. This was my first dentist appointment in years so needless to say I was not looking forward to the whole process but felt at ease as soon as I walked in the office.

Before being taken to my examining room I was first given a brief tour of the building including the complimentary childcare, snack/beverage station and multiple hallways for different procedures. Once in my room I was given a bright, orange fleece blanket that was their gift to me as a new patient.

After my initial exam was completed it was decided that I needed to be seen ASAP to take care of a lingering gum problem I had put off by not going to the dentist. The dental hygienist Candy went through her schedule and only found a time slot in March to take care of my gums. Wanting to fix the issue quickly, Candy was going to come in the next day for a staff meeting and offered to stay afterwards to treat me. This spoke volumes to me because Candy was willing to stay past her meeting, on a day she was not on the schedule to take care of me. So after a couple hours in the chair (and lots of Novocain) I felt like I had my smile back.

Their entire team went above and beyond my expectations and offered an incredible first customer experience. “

 

Making first time patients excited about coming to the dentist…that’s something WE smile about #SomethingtoSmileAbout